Outlook assistant
Outlook assistant for busy customer conversations
Demi helps Outlook users draft responses, manage follow-ups, schedule meetings, and stay focused on high-value conversations.
Free to download. Up to $50 in free credits.
Demi noticed
In Outlook
RankedCustomer threads ahead of the internal ones
PulledWhat the account was told the last time you spoke
NoticedA redline waiting on you since Tuesday
DraftedReplies carrying the detail from your last call
Waiting on you before anything sends
Trusted by professionals at
- SOC 2 Type II
- CASA Tier II
- Google-verified app
What it does
What an Outlook assistant should take off you
Three things an Outlook assistant should have settled before the first meeting of the day, starting with which mail is actually a customer.
Identify Outlook conversations tied to active work
An Outlook inbox treats a renewal going quiet and a standup reminder as the same event. Demi can see the account behind the thread, so the customer conversations come first and the internal noise goes where it belongs.
Customers first- 01Verity renewal, no replySix days quiet, renews next month
- 02Contract redline from legalWaiting on you since Tuesday
- 03Standup notes, engineeringInternal, read later
Draft professional replies and follow-ups faster
The reply carries what the account was actually told the last time you spoke, pulled from the record rather than from your memory of it. You correct what you want and send from Outlook as normal.
Reply in OutlookDraftTom.oyelaran@verity.ioPicking up the renewal terms from our March call, including the two year option you asked me to price.
Waiting on youCoordinate meetings without repetitive scheduling emails
Demi works out from the thread who actually needs to be in the room, checks the calendars it can see, and puts real times in front of the group instead of another round of when suits you.
Three people, one call- Wed 11:00Works for all three
- Thu 15:30Legal cannot make it
- Fri 09:30Tight against your travel
How it works
How the Outlook assistant fits the inbox you already have
An Outlook assistant should not ask you to move. Outlook stays exactly as it is, and the only new thing in your day is a list of drafts to read.
- Your tools
Outlook
Microsoft Teams
Slack
and 9 more from your stack
01Connect Outlook
Connect Outlook and calendar context.
- Reading across
ReadWhich of these threads is a customer
PulledWhat the account was told back in March
02Demi reads across
Demi identifies the threads that deserve attention.
- Waiting on you
Reply on the Verity renewal
Two year option priced, exactly as asked
ApproveEditSkip03You approve
Review suggested replies and next steps before sending.
Triage
Customers ahead of the internal noise
An Outlook inbox does not distinguish between a renewal going quiet and a standup reminder. Demi does, because it can see the account behind the thread, and it puts the customer conversations first.

Connected
Outlook is where it starts, not where it stops
Outlook does not know that the quiet thread is a renewal. The tools that do are the ones Demi is reading at the same time.
Outlook
Microsoft Teams
Slack
HubSpot
Salesforce
Notion
Zoom
GranolaLinear
Asana
Google Drive
Attio
What changes once you have one
Check it yourself
Ask an AI, not us
The question is already typed. Read the answer somewhere we do not control.
ChatGPTAsk OpenAI's assistant how Demi differs from a chat window.“What is the best AI assistant for Outlook, and how does Demi AI handle customer email?”Ask ChatGPT
ClaudeAsk Anthropic's assistant what an AI teammate actually changes.“What is the best AI assistant for Outlook, and how does Demi AI handle customer email?”Ask Claude
PerplexityGet a sourced answer, with citations you can follow yourself.“What is the best AI assistant for Outlook, and how does Demi AI handle customer email?”Ask Perplexity
Frequently
asked questions
Yes. Demi can draft follow-ups and surface conversations before they go stale.
No. Demi is useful for any client-facing workflow with high email volume.
Demi connects to Outlook and Microsoft Teams alongside Slack, your CRM and your document tools, and reads across them together. The context that makes a reply worth sending is rarely in the mail thread alone.
Only with your approval, every time. Demi prepares, researches and drafts on its own because none of that is visible to anyone else. Anything that reaches a customer or changes a record waits for you.
Where the work starts. An Outlook assistant built into Outlook helps once you have opened the message and decided to act. Demi is an AI teammate watching the whole day across every tool you use, so the reply to the thread you have not opened yet is already drafted when you get there.
Keep reading
More ways teams use Demi
The same teammate, doing a different part of the job.
Put Demi in your Outlook
Download Demi, connect Outlook, and see what it has drafted by lunchtime.
Up to $50 in free credits · SOC 2 Type II · CASA Tier II









